Guarantees and Technical Support

The Expertise You Need Is Always Available at (800) 922-5922

Working with today’s commercial roofs is more complex than ever and requires considerable technical and industry knowledge. At JM, we emphasize taking on the roof as a complete system. Our highly skilled technicians and engineers provide essential support services throughout the project lifecycle, from the early design stages to the completion of the bid package.

We feature diverse and comprehensive support services that can include:

Conceptual product information
Building science
Wind uplift data
National and local code understanding
FM Global^® and UL^® regulations
Request quote from Tapered Design Team
Fastening patterns and sheet layouts
Installation guidelines
Standard and custom details

JM Peak Advantage Guarantees and Warranties

JM offers roofing warranties and 10-, 15-, 20-, 25- and 30-year No Dollar Limit (NDL) roofing guarantees, depending on the roof system selected. Even if you never have cause to fall back on the JM Peak Advantage^® Guarantee,
Johns Manville Roofing Services provides you with additional value by offering technical assistance to the building owner throughout the life of the agreement.

By purchasing a Peak Advantage Guarantee, you get:

Expert installation by approved JM contractors
Advanced technical assistance
Timely issuance of all guarantee documents
Efficient processing of any claims or complaints
Prompt service from highly trained personnel

For more information about JM Peak Advantage Guarantees, download the following documents:

You can also visit the Guarantees & Warranties section of the Roofing Toolbox to view additional documentation.