Planning and Logistic Solutions

Getting the right products on the right trucks, coordinating the arrival of materials from locations around the country, understanding what you need and making sure you have it – these are some of the ways that the JM Customer Service team works to make your projects a success.

As a JM Customer, Distributors Have Their Own Dedicated Service Team

By integrating sales representatives as a team with members of JM Customer Service, JM truly understands the needs of the roofing customer. We have years of combined experience in supporting roofing customers. Representatives receive hundreds of hours of training each year to sharpen their product knowledge, problem solving and tactical excellence skills.

Get Accurate Answers, Fast

Whenever a distributor has a question, they call one number and talk to a live customer service representative. JM's customer service teams are experts in logistics, providing expedited responses.

As an advocate inside JM, Customer Service is dedicated to building a mutually beneficial partnership with contractors. Get the answers you need now, by calling (877) 766-3295.